Collections Executive For Adecco Middle East. Apply Now

Company: Adecco Middle East
Education Level: Bachelor
Experience: 2 Years
Location: Dubai, UAE
Job Type: Accountant, Accounting, Finance, Marketing

Job Summary

Responsible for meeting targets on premium collection from employee benefits customers for terminated Accounts and giving support to the management of the Debtors Ledger.

Key Responsibilities

  1. Follow up on outstanding premium debts on all terminated policies from the Portfolio under Brokers/Direct/Agency Clients to meet collection targets in order to maintain a positive cash flow.
  2. Meeting and corresponding with clients, Brokers and Agents to reconcile Invoices of terminated policies and discuss outstanding premiums.
  3. Verifying outstanding Premium statements and issuing them to internal and external customers for payment of debt.
  4. To obtain allocation for receipts on paid Invoices so that customer balances show the correct debt; and reporting of payments to ensure accounts are accurately reconciled.
  5. Dealing with and managing correspondence from customers to ensure that service levels are maintained within defined company standards.
  6. Liaising with Legal an compliance departments to sort out various issues arising during day-to-day collection efforts such as obtaining approvals for cash deposits, third-party funds and requesting legal notices, legal escalation and all other matters related regulatory requirements.
  7. Ensuring the credit control policy as set out is maintained for terminated policies while providing support to Sales and Portfolio teams.
  8. To take responsibility for own personal development in line with agreed annual performance objectives.


  1. Degree in Finance or equivalent
  2. Fluency in English
  3. 2 years of experience in EB & have good market knowledge
  4. Insurance qualification from a recognized body (LOMA or Chartered Insurance Institute) Preferred.
  5. High knowledge of the Company business, systems, capabilities & product offering
  6. Relationship builder;
  7. Excellent communication in all forms
  8. Strong interpersonal skills;
  9. A results-driven approach in order to meet allocated targets each year;
  10. Ability to develop and deliver innovative ideas;
  11. Computer literacy and knowledge in MS Excel.
  12. The ability to work as part of a team.

About Company

The Adecco Group is a world leading expert in Human Resource services. With more than 31.000 full-time employees and a network of over 5.000 branches in over 60 countries, we offer a wide range of services and we look after the needs of over 100.000 clients every day.